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VisionQuest is committed to maintaining a cutting-edge approach to the
use of technology to further its strategic goals. To accomplish this,
the company has developed a technological approach that encompasses
strategic alliances and focuses on providing its Team Members with
world-class customer service and innovative support systems.
Outsourcing
Along with companies such as GM, IBM and Citicorp, VisionQuest has embraced
the strategy of outsourcing as a means of acquiring "best-of-breed"
technology solutions. These outsourcing partners are chosen from an elite
group of industry leaders, whose job is to stay abreast of technology
trends. This guarantees VisionQuest's employment of only the latest in
technological innovations, while at the same time allowing the company to
maintain focus on ensuring Team Member satisfaction.
World-Class Customer Service
In addition to employing highly skilled, industry-knowledgeable
home-office staff, VisionQuest has developed and deployed a series of
back-office systems to provide VisionQuest Member Services and Order
Processing Departments with the support tools necessary to deliver
unparalleled customer service to Team Members and their customers.
| 21st Century Technology | Member Services | Programs and Services | VisionWorks |
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